1. Data We Collect

In the context of email communication and providing our services, we may collect certain personal information. This collection occurs only when necessary and with your consent.

• Identification Data: Name, surname, email address.
• Contact Data: Phone number, if provided for support.
• Technical Data: IP address, browser type, operating system, data about website usage (via cookies).
• Communication Content: The content of emails sent through the contact form.

2. Purpose of Data Processing

We use the collected information exclusively for legitimate and transparent purposes, in accordance with the Google Ads Misrepresentation policy.

• To respond to your requests and inquiries.
• To provide the requested information organization and management services.
• To improve your experience on our website and personalize content.
• To comply with legal obligations.

We do not use data for aggressive marketing or false promises of "guaranteed success" or "immediate profit".

3. Cookies and Similar Technologies

The website uses cookies for basic functionality and analysis. In accordance with the Google EU User Consent Policy, we inform you about their use.

Types of Cookies:

• Necessary: For website operation (e.g., login session).
• Analytics: To understand how the site is used (e.g., Google Analytics, with IP anonymization).
• Preferences: To remember your settings.

You can manage your cookie preferences in your browser settings. Blocking essential cookies may affect website functionality.

4. Sharing Data with Third Parties

We do not sell or rent your personal data. Data may be shared only in the following situations:

• With service providers (e.g., email hosting) who help us operate the website, under strict confidentiality obligations.
• When required by law or a competent authority.
• In the event of a company reorganization (e.g., merger), with prior notification.

Our service providers are carefully selected to ensure an adequate level of data protection.

5. Your Rights

In accordance with data protection legislation, you have the following rights:

• Right of Access: You can request confirmation of whether we process your data and to receive a copy.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of data, under certain conditions.
• Right to Restriction of Processing.
• Right to Data Portability.
• Right to Object.
• Right to Withdraw Consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us at the dedicated privacy email address: info@wiseinboxes.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. These include encryption, access control, and periodic security assessments.

7. Contact for Privacy Questions

If you have questions or requests related to this policy or the processing of your personal data, please contact us:

• Dedicated Email (Privacy): info@wiseinboxes.com
• Phone: 0721931098
• Postal Address: P-ța Crișan nr. 5/3, bl. D, et. 0, ap. 35

Policy Updates

This policy may be updated periodically to reflect changes in our practices or legislation. We will inform you of any significant change by publishing the new version on the site. We encourage you to review it periodically.

Last Updated: May 15, 2024